design buttons and stickers online. Fast production and free shipping  Login |  Logout

Return & Refund Policy

Due to the nature of custom buttons and stickers, all orders are non-refundable/returnable. However, if an error has been made by Just Buttons we will re-run your order at no charge. It is important that you open and review your order as soon as it is received. Just Buttons must receive notice of an issue within one week of delivery of the items.

Just Buttons will not re-run orders due to customer errors this includes, but is not limited to:

  • typos
  • spelling errors
  • misunderstanding of size
  • incorrect file submission in accordance with our graphics guidelines ie pixelated files, small/blurry type, screenshots, photos of photos, web images (72DPI images)
  • duplicate orders
  • misunderstandings of turnaround time stated on
  • color variances within four-color (CMYK) standards
  • disregard for bleed and die cut areas within stated limits available in our graphics guidelines
  • undeliverable packages
  • misunderstandings about rim where rim text is located
  • poorly cropped images

Other errors that customers are responsible for include:

  • blank submissions
  • borders
  • incorrect image orientation
  • crop marks
  • hard to read text (extra small fonts/display fonts)
  • missing fonts and images
  • missing logos
  • mini images
  • images that are not full bleed
  • colors that are out of gamut
  • designs that are outside of our stated safe zone
  • pixelated files
  • files that are flattened with the guidelines still visible

Just Buttons will not re-run orders due to variations in parts that do not affect the product's functionality. These variations include but are not limited to style or placement of pin or magnet, variations in materials used, and packaging methods or materials.